Support for developing national eHealth Program and healthcare digitalization

Donor: CHISU project, financed by USAID
Implementation period: August 2022 - March 2022

To facilitate implementation of the planned reforms in the face of digitalization, the Government of Serbia established the Coordination Body for Digitalization in the Health Care System, a Work Group for Drafting the National eHealth development program and the Action Plan for Health Care Digitalization.

NALED provides expert support to the work of the Coordination Body and the Working Group. In favor of implementing the Draft Program and the Action Plan, the project envisages two workshops for the members of the Working Group, as well as an impact analysis in line with the Law on Planning System of the Republic of Serbia.

The second part of the project implies the promotion of the eHealth portal (www.e-zdravlje.gov.rs). The portal represents a one-stop-shop for patients, where they can have an insight into their health data, electronic health card, all types of reports, direct scheduling of examinations at their selected general practitioner as well as an insight into the list of prescribed medications.

Goals and activities:

  • The workshop goals are:
  • Discussion and formulation of goals for the Program for Digitalization in the Healthcare System
  • Creation of the Draft and the Action Plan, establishing competent institutions, goals, and measures, according to the feedback
  • Effect analysis of public policies with the idea of identifying potential effects and consequences of the eHealth Program and Action Plan
  • Preparation and distribution of promotional materials, such as user instructions for the eHealth portal that will be delivered to medical facilities in the Republic of Serbia

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