E-Government Alliance

Akcioni plan Saveza za eUpravu_2025-2026.xlsx

It was formed with the aim of defining businesses’ recommendations for improving the business environment in Serbia through developing electronic government and electronic services, promoting and supporting the improvement of e-Government in Serbia. The Alliance takes an active role in creating and monitoring the implementation of the Government's Action Plan for eGovernment Development 2023-2025, the key and strategic document in the domain of eGovernance in Serbia.

The eGovernment Alliance's goals are:

Strengthening information security in the public and private sectors;
Enhancing and further developing electronic services, functionalities, and user experience on the eGovernment Portal and other state portals;
Enabling electronic and cashless payment of all public services;
Actively supporting the state in increasing the readiness of officials and citizens to provide and use eServices;
Establishing modern digital infrastructure through support for the deployment of next-generation networks, development of rural broadband, and facilitation of conditions for installing mobile telephony base stations (RBS);
Introducing a digital wallet and ensuring mutual recognition and use of domestic and foreign qualified electronic certificates for signing;
Creating conditions for the systematic application of artificial intelligence in improving public services and private sector operations;
Defining and monitoring the fulfillment of standards for the introduction of electronic services in local governments;
Storing state applications and data in the state cloud storage;
Systematically introducing and implementing the smart city concept in Serbia, with active support for the development of smart solutions;
Opening and enabling the reuse of data in Serbia.

The working groups within the Alliance for eGovernment are:

Working group for electronic services;
Working group for data;
Working group for information security and digital infrastructure.

Key publications:

The Alliance includes the following members: A1, Cvetković, Skoko & Jovičić Law Office, Vuković & Partners Law Office, Stanković Law Office, Business Registers Agency, AIGO Business System, AIK Bank, Algotech, Asseco SEE, Beko Balkans, Banca Intesa ad Belgrade, Bus Logic, CETIN, Cisco Serbia, Coming, Comtrade Distribution, Comtrade System Integration, Cornerstone CXS, Data Cloud Technology, Erste Bank, Educons University, Faculty of Economics in Subotica, Faculty of Electrical Engineering at the University of Belgrade, Faculty of Economics at the University of Niš, Eviden, Faculty of Economics, Finance and Administration FEFA, Faculty of Engineering at the University of Kragujevac, Faculty of Security Studies at University of Belgrade, Faculty of Technical Sciences at the University of Novi Sad, FHI Zdravlje Leskovac, Faculty of Applied Ecology "Futura", Faculty of Geography at the University of Belgrade, City of Čačak, City of Kragujevac, City of Pirot, City of Požarevac, City of Sombor, City of Šabac, City of Subotica, City of Užice, City of Vranje, Gomex, Heliant, Huawei, IBM, Igmako Smart Solution, Inspira group, Intracom Telecom, Petnica Science Center, IQVIA, KPMG, Mastercard, Microsoft Software, MNP Advisory, Moj Kiosk Group, Mobi Banka, Nelt Co, NetSeT Global Solutions, NLB Komercijalna Banka, Science and Technology Park Niš, Novo Nordisk, NTT Data, Municipality of Vrnjačka Banja, Municipality of Mionica, Municipality of Pećinci, City Municipality of Stari Grad, OSA Computer Engineering, OTP Bank Serbia a.d. Novi Sad, Post of Serbia, Faculty of Law at the University of Belgrade, Faculty of Agriculture at the University of Belgrade, UniCredit Bank, Pulsec, RATEL, Roglić Company, Saga, Schneider Electric DMS NS, Schneider Electric, Serbian Business Systems, SAP West Balkans, Siemens, Takeda, Tigar Tyres, Telekom Serbia, TeleGroup, Faculty of Technical Sciences Mihajlo Pupin, Singidunum University, University of Belgrade, Visa International Service Association, Yandex IT Center, Yettel.

The Presidency of the Alliance for eGovernment

At the constitutive session of the Alliance for eGovernment, held on November 28, 2024, the new members of the presidency, who will serve in this role for the next two years, were introduced. The event was marked by the presence of a special guest, the Minister of Information and Telecommunications, Mr. Dejan Ristić. A recording of the session is available at the following link.