There will always be bureaucracy that hinders reforms, that's why strength is needed within the Government itself, as well as an agreement." However, sometimes even that is not enough for change. What is needed is a coordinator who connects and helps the Government, the economic sector and citizens to reach a consensus, who can ultimately measure the impact of the implemented reforms. These are areas where all governments around the world need help. I must say that you are very lucky to have NALED in Serbia. Everything they have done is truly exemplary." - Stephen Ndegwa, World Bank office in Serbia

NALED is the first organization that succeeded in uniting and synchronizing the work of the economy and the public sector and making the main goal clear and generally acceptable, which is the development of a good business environment that will enable a better life for all citizens of Serbia." - Goran Kovačević, President of the Executive Board of  Gomex, former president of the NALED Managing Board (2016-2017) and current member of the Managing Board.

People at NALED are characterized by expertise and great energy to change things for the better, and there are concrete things that would not have happened without NALED. I think we would still try to introduce an electronic system for introducing building permits. If there was no NALED, Serbia would not be so well positioned on the World Bank's Doing Business list, and I hope it gets better and better. ” - Ana Brnabić, Prime Minister of Serbia and former President of NALED Managing Board (2016)

NALED is a rare organization that only does what it knows, in a society where many do what they don't know." - Miša Brkić, editor of Nedeljnik

"Over the years, NALED has grown into a leading institution in Serbia and the region. His ability to unite local governments, small, medium and large enterprises and civil society makes him one of the key forces behind the Government's reform successes." - Kyle Scott, former US Ambassador to Serbia

NALED's certification program is a powerful tool for the development of local governments." - Nebojša Zelenović, former member of NALED Advisory board

NALED has the capacity to expand its activities beyond the borders of Serbia. It seems to me that it is the only organization that can carry out activities outside the country, and in that case the future of the association is not only related to Serbia, but also to the regional and wider European concept." - Vladimir Čupić, former president of NALED Managing Board (2009-2013)

For me, NALED represents a winning team consisting of more than 300 dedicated members. I am proud of the fact that we have established ourselves as an indispensable force in identifying state and social priorities, articulating actions and implementing those actions. NALED is recognized as a successful model of public-private dialogue in the region and Europe." - Aleksandar Ružević, former president of NALED Managing Board (2017-2018)

NALED is a very important partner of the European Union delegation and I am glad that NALED also sees the EU delegation as its very important partner. An area in which NALED has a particularly important role is in the accession process." - Michael Davenport, former head of the Delegation of the European Union in Serbia

My impression is that NALED is a red blood cell that carries the oxygen of hope for the state, local self-government and people." - Dragan Đuričin, former president of the Supervisory Board of NALED

NALED is now working on all topics that have been assessed as very important for business. I am sure that in ten years NALED will be a very important think-tank for the business environment in Europe." - Christophe Di Marco, GIZ open regional fund

From Kragujevac to Leskovac, from Subotica to Vranje, you have changed the lives of the citizens of Serbia for the better, and for that I congratulate you today and wish you all the best in the future." -Michael Polt, patron of the foundation of NALED and former US ambassador

The grey book has recommendations on what needs to be changed and how it needs to be changed from the point of view of practice, not only from the point of view of pure theory. That's why I think that the Gray Book has a place on the desk of every minister in the Government of Serbia." - Ana Brnabić, Prime Minister of Serbia and former President of NALED Managing Board (2016)

The suggestion to all of you who are in the certification process is, do it for yourself and for the sake of your citizens." - Milorad Batinić, Vice President of the Croatian Parliament and Mayor of Ivanec

We are certainly more than ever ready to continue working with the Government of Serbia and the institutions, but also with an important player such as NALED, which helps us see the real situation on the ground." - Sam Fabrici, Ambassador and Head of the Delegation of the European Union in Serbia

The most successful reforms, the reforms that will last the longest, are precisely those that result from this type of dialogue that NALED has led during its thirteen years of existence."- Kyle Scott, former US ambassador to Serbia

I would like to thank you as the President of the Government of the Republic of Serbia and perhaps more, as a citizen of this country, for everything you do. Together, as members from different sectors, with a fantastic Executive Office, for everything you do for this country, because you are not doing this for me as Ana Brnabić, as Prime Minister, or for this Government of the Republic of Serbia. Everything you do, you do for this country. Without you, the reforms would certainly not have been this extensive or this effective. Thank you for all that." - Ana Brnabić, Prime Minister of Serbia and former President of NALED Managing Board (2016)

Among various organizations that strive to improve the business climate in Serbia, NALED is unique. It is unique in its tripartite structure because it includes the business community, local authorities and civil society organizations. As a result, he has a unique perspective on events, as well as an incredibly powerful voice on various priorities.” - Kyle Scutt, former US Ambassador

It is a pleasure to be part of small and big initiatives like NALED." Initiatives that bring together the public and private sectors, in favor of reforms and progress that should be felt by all citizens in the Republic of Serbia." - Dubravka Đedović, Minister of Energy and Mining

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