Key results

Efficient administration » 169 Grey Book recommendations implemented, enhancing public services and digitalization » Obligation to use company seals abolished eArchiving and eDelivery introduced » Improved business conditions in 130 municipalities and cities across Southeast Europe through the BFC certification, 68 received the regional certificate.

Safe investments » Electronic construction permitting system introduced, receiving up to 153,000 requests a year » Property registration in the Cadaster performed within 5 days via eCounter used by up to 500,000 citizens and businesses a year » Land conversion fee abolished, freeing 1.2 million m2 of land for investments. 

Fair competition » Introduced eInvoices and eFiscalization » Improved tax culture through fiscal lotteries, engaging million citizens » Introduced eInspector for coordinating 38 republic inspections » Improved public procurement and bidder registry, involving over 18,000 businesses » Introduced mandatory use of green and quality criteria in certain public procurements.

Predictable business » Predictability introduced for 150,000 entrepreneurs via online flat-rate tax calculator » Abolished over 140 quasi-fiscal charges and identified 2,000 non-tax levies imposed on citizens and businesses » Improved conditions for freelance work and developed a portal for simplified tax reporting.

Encouraging environment » Grant support amounting to 4,000,000$ provided for domestic innovators and entrepreneurs » Subsidies provided to introduce cashless payments at 25,000 small retailer points-of-sale » Supported expansion of telecommunication network in rural areas and introduction of fast internet in 700 villages. 

Developed agriculture » Electronic registration enabled legal engagement of more than 100,000 seasonal agricultural workers » Legal framework established for the development of the eAgrar platform, enabling over 330,000 agricultural households to register for subsidies » Accelerated innovations in agriculture via EIT Food Hub.

Healthy economy » Adopted Healthcare Digitalization Program and the laws introducing a unified eHealthRecord and eSickLeave » Improved primary selection of waste on the local level, with 600 glass recycling bells and 3,000 packaging waste collection bins installed » Improved position of electricity prosumers » Introduced energy passports.