Students helping the development of e-Inspector, reports made by citizens and businesses will reach inspections faster

The national inspections strengthened their capacities with students of the universities in Belgrade, Novi Sad and Niš who will be helping them with the development of e-Inspector until March 2021. Students will work intensively with the inspections, making entries of individual cases in the system, in order to familiarize them with how the platform is functioning, and go through all the steps needed to fully master the work in e-Inspector.

The main goal of introducing the e-Inspector software is the standardization of work, linking and coordination of all national inspections, and gaining clear records of „good“ and „bad“ businesses through a comprehensive Central registry. 

- The system can currently be used by more than 1,500 inspectors, and within the project „Providing support for the introduction of e-Inspector“, financed by the United Nations Development Program (UNDP), students have already held 60 trainings in 10 inspections. Along with the cases, they also entered 120 laws and by-laws and 30 control lists into the system. Their assistance is essential or having the system fully implemented in the following year, bearing in mind its importance for improving communication among inspections and exchanging information about the performed supervision and detected irregularities – says the Head of Inspections Reform Team Dragan Pušara.

At a recently held final conference of the project „Supporting the Government of Serbia in countering shadow economy 2018-20“, the Prime Minister of Serbia Ana Brnabić announced that amendments to the Law on Inspections would be adopted in 2021, making e-Inspector a mandatory tool for national inspections. 

It is expected that the Contact center for national inspections and the e-Inspector will be linked in early 2021, meaning that all reports made by citizens and businesses that reach the Contact center will be directly forwarded to the inspections through the platform, instead of via e-mail communication. 

The first version of the software came into use in February 2019 in four inspections: Market inspection, Sanitary inspection, Labora Inspectorate and Administrative Inspectorate. By May 219, 22 additional inspections started using the e-Inspector system, followed by another 10 by June. 

The e-Inspector system has been developed by the Ministry of Public Administration and the Office for IT and eGovernment with the support of NALED and the European Bank for Reconstruction and Development.  

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